IELTS Writing Correction Service
Writing Samples
Band 5.5

You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam, My name is Mikhael
and
Punctuation problem
, and
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 I am writing
this
Linking Words
 letter to complain about purchases from my
credit
Use synonyms
card
Use synonyms
 that I did not make. So when I checked my purchase history
last
Linking Words
 week, there was a watch and phone that I did not buy from any store. The price is almost 20 million rupiah, I was really shocked about the price because it is so expensive too. I checked my email too, but there is no receipt for the watch.
Therefore
Linking Words
, I would like to check who is using my
credit
Use synonyms
card
Use synonyms
, because I think there is a big problem for your company. Maybe you can check the store too, to make sure you can see who is using my
credit
Use synonyms
card
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. I need you to handle
this
Linking Words
 carefully and fast
,
Punctuation problem
;
show examples
Linking Words
otherwise
Add a comma
otherwise,
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 I am pretty sure I will not use
this
Linking Words
credit
Use synonyms
card
Use synonyms
 anymore. I am waiting for your prompt response. Your sincerely, Mikhael

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structure
Use one idea in each part. Start with a short hello, then the part about not mine, then the fix you want, and end with a kind close.
content
Be clear on the fix. Say what you want the bank to do, like stop the card, check the shop, and give back money.
language
Fix small mistakes. Use 'Yours sincerely' as the ending and check the spell in 'Dear Sir or Madam,'.
content
You tell the issue clearly and note what you want.
content
You show that you want a fast reply.
Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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Topic Vocabulary:
  • credit card statement
  • expensive purchases
  • unauthorized transactions
  • account security
  • investigation
  • fraudulent activity
  • temporary freeze
  • dispute resolution
  • bank manager
  • account details
  • financial impact
  • transaction validity
  • identity theft
  • customer service
  • request confirmation
What to do next:
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