IELTS Writing Correction Service
Writing Samples
Band 5.5

You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam,
This
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 is Jeevitha Sachithanantham, a resident of Calgary. I am one of your banking customers
and
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, and
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 I am writing in concern
with
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about
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 the recent credit card statement that has listed some expensive purchases, which
was
Correct subject-verb agreement
were
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 not
performed
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made
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 by me. Please allow me to explain. I verified my previous
month
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month's
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 statement as the bill amount
was
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apply
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exceeded
than
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apply
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my regular payment. Upon
checking
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checking,
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 I was shocked to notice a couple of transactions that
was
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were
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 listed for $600 from IKEA on the 20th of December, 2025 and $400 at Costco on the following day, which
was
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were
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 not done either by
me or my family
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my family or me
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. I would be grateful if you could verify these transactions to check if they were successful at the first attempt or
any
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if any
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 errors
triggered
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were triggered
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,
for instance
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,multiple incorrect PIN attempts.
This
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 insight would be useful for me to file a complaint
at
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with
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cybercrime
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the cybercrime
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to
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unit to
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 trace these transactions.
This
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 matter needs urgent attention. I look forward to hearing from you at your earliest convenience. Yours faithfully, Jeevitha S

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task response
In task response, make the request clear. State what you want the bank to do in one line. Also note if you will send a copy of the bill or other proof.
coherence
In coherence and cohesion, use short sentences and one idea per paragraph. Check grammar and use simple words.
content
The letter states who you are and what you want from the bank.
tone
The tone is polite and respectful.
Topic Vocabulary:
  • credit card statement
  • expensive purchases
  • unauthorized transactions
  • account security
  • investigation
  • fraudulent activity
  • temporary freeze
  • dispute resolution
  • bank manager
  • account details
  • financial impact
  • transaction validity
  • identity theft
  • customer service
  • request confirmation
What to do next:
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