You recenly received a letter from your bank that should have contain a new credit card. Unfortunately, the card was not in the letter. Write a letter to your bank manager. In your letter: -Explain what has happened. -Suggest the card could be cancelled for security reasons. -Ask when the new credit card can be sent to you.

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Dear manager, I am writing

this

Linking Words

letter

Use synonyms

to express my concern regarding

Use synonyms

credit

Correct article usage

the credit

show examples

card

Use synonyms

that I applied

recently

Change preposition

for recently

show examples

Punctuation problem

show examples

I hope you will take the necessary actions to resolve

this

Linking Words

issue once you have gone through the

letter

Use synonyms

Firstly

Linking Words

, I am Dinith Premarathne

who

Punctuation problem

, who

show examples

applied for a new

credit

Use synonyms

card

Use synonyms

last

Linking Words

week from your bank. As expected, I received the

letter

Use synonyms

5th

Correct article usage

the 5th

show examples

of May 2026

which

Punctuation problem

, which

show examples

was supposed to be with the new

credit

Use synonyms

card

Use synonyms

, but the

letter

Use synonyms

was

Wrong verb form

did

show examples

not

contained

Wrong verb form

contain

show examples

any

credit

Use synonyms

card

Use synonyms

with it as mentioned in

Use synonyms

letter

Correct article usage

the letter

show examples

Secondly

Linking Words

, the

letter

Use synonyms

that I received was not

been damged

Wrong verb form

damaged

show examples

to the seal

Punctuation problem

;

show examples

however

Linking Words

Fix capitalization

show examples

someone

already

Verb problem

has already

show examples

stolen the

card

Use synonyms

, I suggest

to cancel

Wrong verb form

cancelling

show examples

the

credit

Use synonyms

card

Use synonyms

concerning the

Change preposition

for

show examples

security reasons.

On the other hand

Linking Words

, I

have

Wrong verb form

apply

show examples

expected to

Verb problem

make

show examples

some purchases once I received my new

credit

Use synonyms

card

Use synonyms

. Upon

this

Linking Words

issue, I could not get those to the date as I wished. If you could consider my concern, and let me know the estimated time to

received

Wrong verb form

receive

show examples

credit

Use synonyms

card

Use synonyms

at your earliest convenience. And I am looking forward to

have

Wrong verb form

having

show examples

a response promptly. Kind regards, Dinith

shagsmansion

May 22, 2026

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task response

Task response: You answer all parts, but some ideas are not fully clear. Say more clearly that the card was missing from the letter and ask for a new card in one direct line.

task response

Task response: Your tone is mostly formal, but some lines sound unclear. Use short and direct sentences to make your purpose easy to understand.

coherence and cohesion

Coherence and cohesion: Your letter has a clear order with opening, problem, suggestion, and request. This is good.

coherence and cohesion

Coherence and cohesion: Some sentences are hard to follow because of grammar and word choice. Link ideas with simple words like first, also, so, and please.

coherence and cohesion

Coherence and cohesion: Keep one main idea in each paragraph. This will make your letter easier to read.

task response

Task response: You covered all three bullet points from the task.

task response

Task response: You clearly asked the bank to cancel the card for safety.

coherence and cohesion

Coherence and cohesion: The letter has a proper greeting and closing.

coherence and cohesion

Coherence and cohesion: You used paragraphs to separate your ideas.

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6
Linking words
meeting the goal of 7 or more
3
Word repetition
meeting the goal of 3 or fewer
19
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

188 words

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Topic Vocabulary:

Dear [Bank Manager's Name]
credit card
bank statement
security
unauthorized access
inconvenience
missing card
request
address
situation
concern
urgent
process
replacement card
confirmation

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