You recently bought some clothes from an online store, but you are unhappy with your purchase. Write a letter to the company you ordered the clothes from. In your letter: • give details of your purchase • describe the problem • explain why you need an urgent replacement You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
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Dear Sir or Madam,
I am writing
this
letter to express my disappointment regarding a Linking Words
shirt
I purchased from Use synonyms
downtown
store on 21 of August Correct article usage
a downtown
last
week.
Linking Words
Last
week, I visited your downtown store to buy a white Linking Words
shirt
because I had a very important interview with a company. Unfortunately, when I washed and ironed my Use synonyms
shirt
, the colour Use synonyms
has
faded, and it Wrong verb form
had
makes
wearing Wrong verb form
made
in
Correct pronoun usage
it in
interview
harder Correct article usage
an interview
due to
Linking Words
colour
. Given that reason, I need a new white Correct article usage
the colour
shirt
to join the interview.
I kindly request that my Use synonyms
shirt
be changed for a new one, which enables me to build confidence and wear the exact dress-code Use synonyms
that is
described in the e-mail. Alternatively, I would appreciate it if you could compansate my money.
Thank you for your time and consideration. I am looking for your response.
Best regards,
IbrahimLinking Words
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task response
Score: 6. You answer all three points, but some facts are not clear. You say this was an online store in the task, but your letter says you visited a downtown store. Add the order number, date, size, and price if you can.
task response
Say the urgent reason more clearly: give the date of the interview and ask for the new shirt before that day.
coherence and cohesion
Score: 6. The order of ideas is good, but use clear links: “However”, “As a result”, and “Therefore”.
coherence and cohesion
Keep one main idea in each part: first the order, then the problem, then the urgent need and your request.
language
Check small word forms: “on 21 August”, “the colour faded”, “it is hard to wear it to the interview”, “compensate me”, and “I look forward to your response.”
task response
You give the main facts: what you bought, what went wrong, and why you need a new shirt soon.
coherence and cohesion
Your letter has a clear start, main part, request, and polite ending.
tone
Your tone is polite, with phrases such as “I kindly request” and “Thank you for your time and consideration.”
Use cohesive linking words accurately and appropriately
Linking words are very important in your essay.
To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.
Almost every sentence in your essay should have a linking word of some sort.
In fact, the only sentences that can omit linking words are your background sentence and thesis.
Linking word examples:
- firstly
- secondly
- thirdly
- in additional
- moreover
- also
- for example
- for instance
- therefore
- however
- although
- even though
- despite