Write a letter to the company to complain about the poor service you received from its employee. In your letter, express: why you went to the shop/office how the employees behaved to offend you what you expect the company to do Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam, I am writing

this

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letter to complain about the poor service I have received from one of the employees at the Croma store in Bangalore. I have purchased a digital

camera

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from the store located in Element Mall a few days ago. After reaching home, when I was unboxing the

camera

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to my surprise I found that one of the buttons of the

camera

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was broken. Since I am a YouTuber I was filming the whole unboxing experience which I have shown to the employee that

product

Correct article usage

the product

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was faulty.

However

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, despite showing a video to the employee he refused to replace the

camera

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or refund my money back. The way he treated the whole situation was very unpleasant. I am expecting that since my product is faulty from the manufacturer either I should get a replacement for the product or get my money back. I am hoping to resolve

this

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matter soon. Yours Faithfully, Hardik