You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam, You should write at least 150 words.

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Dear Sir or Madam, Recently, I have received my monthly credit card statement and

this

Linking Words

statement includes few items which

has

Change the verb form

have

show examples

been charged but not purchased by me. Allow me to elaborate

Change preposition

on it

show examples

. My name is Vivek Kumar and my account number in your bank, Mashreq Co LTD, is 1027395123. I have been a customer of the bank for

Linking Words

last

Correct article usage

the last

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4 years.

Moreover

Linking Words

, during the account

opening

Add a comma

,opening

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I was

also

Linking Words

provided with a credit card having a limit of AED 1,000. I have been satisfied with your banking services until recently, when I received

latest

Add an article

the latest

a latest

show examples

generated statement, which shows few items purchased from an online e-commerce website dated 31st July 2020 and 2nd August 2020 with the value

Change preposition

show examples

AED 1,562.00 and 2,034.00. I do not hold

any

Correct your spelling

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account on

this

Linking Words

website, and neither I purchased anything online, nor I shared my details with any of my friends or family. In summary, these two purchases totalling AED 3,596.00 have been either charged by mistake or someone has hacked my card.

Consequently

Linking Words

, I wish to file an insurance complaint, which is covered by the insurance plan

Remove the comma

apply

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and initiate a request for a full refund for the amount.

Additionally

Linking Words

, please

further

Linking Words

investigate the reason for

this

Linking Words

incident. I look forward

hearing

Change preposition

to hearing

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back from you. Yours faithfully, Vivek Kumar.

MKSat Aug 22 2020

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7
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
9
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

216 words

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