You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam, You should write at least 150 words.

Dear Sir or Madam, Recently, I have received my monthly credit card statement and

this

statement includes few items which

has

Change the verb form

have

show examples

been charged but not purchased by me. Allow me to elaborate

it

Change preposition

on it

show examples

. My name is Vivek Kumar and my account number in your bank, Mashreq Co LTD, is 1027395123. I have been a customer of the bank for

last

Correct article usage

the last

show examples

4 years.

Moreover

, during the account

opening

Add a comma

,opening

show examples

I was

also

provided with a credit card having a limit of AED 1,000. I have been satisfied with your banking services until recently, when I received

latest

Add an article

the latest

a latest

show examples

generated statement, which shows few items purchased from an online e-commerce website dated 31st July 2020 and 2nd August 2020 with the value

as

Change preposition

of

show examples

AED 1,562.00 and 2,034.00. I do not hold

any

Correct your spelling

an

show examples

account on

this

website, and neither I purchased anything online, nor I shared my details with any of my friends or family. In summary, these two purchases totalling AED 3,596.00 have been either charged by mistake or someone has hacked my card.

Consequently

, I wish to file an insurance complaint, which is covered by the insurance plan

,

Remove the comma

apply

show examples

and initiate a request for a full refund for the amount.

Additionally

, please

further

investigate the reason for

this

incident. I look forward

hearing

Change preposition

to hearing

show examples

back from you. Yours faithfully, Vivek Kumar.