You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam, You should write at least 150 words.

Dear Sir or Madam, Recently, I have received my monthly credit card statement and
statement includes few items which
Change the verb form

The singular verb has does not appear to agree with the plural subject few items. Consider changing the verb form for subject-verb agreement.

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been charged but not purchased by me. Allow me to elaborate
Change preposition
on it

It seems that preposition use may be incorrect here.

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. My name is Vivek Kumar and my account number in your bank, Mashreq Co LTD, is 1027395123. I have been a customer of the bank for
Correct article usage
the last

It seems that there is an article usage problem here.

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4 years.
, during the account
Add a comma

It appears that you are missing a comma after the introductory phrase during the account opening. Consider adding a comma.

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I was
provided with a credit card having a limit of AED 1,000. I have been satisfied with your banking services until recently, when I received
Add an article
the latest
a latest

The noun phrase latest generated statement seems to be missing a determiner before it. Consider adding an article.

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generated statement, which shows few items purchased from an online e-commerce website dated 31st July 2020 and 2nd August 2020 with the value
Change preposition

It seems that preposition use may be incorrect here.

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AED 1,562.00 and 2,034.00. I do not hold
Correct your spelling

The word any doesn’t seem to fit this context. Consider replacing it with a different one.

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account on
website, and neither I purchased anything online, nor I shared my details with any of my friends or family. In summary, these two purchases totalling AED 3,596.00 have been either charged by mistake or someone has hacked my card.
, I wish to file an insurance complaint, which is covered by the insurance plan
Remove the comma

It appears that you have an unnecessary comma in a compound predicate. Consider removing it.

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and initiate a request for a full refund for the amount.
, please
investigate the reason for
incident. I look forward
Change preposition
to hearing

It seems that preposition use may be incorrect here.

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back from you. Yours faithfully, Vivek Kumar.
Submitted by MK on

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