You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam, You should write at least 150 words.

#credit #card #bank #lists #purchases #manager #items #addresses #sir #madam

Dear Sir or Madam, Recently, I have received my monthly credit card statement and

this

statement includes few items which

has

Change the verb form

have

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been charged but not purchased by me. Allow me to elaborate

Change preposition

on it

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. My name is Vivek Kumar and my account number in your bank, Mashreq Co LTD, is 1027395123. I have been a customer of the bank for

last

Correct article usage

the last

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4 years.

Moreover

, during the account

opening

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,opening

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I was

also

provided with a credit card having a limit of AED 1,000. I have been satisfied with your banking services until recently, when I received

latest

Add an article

the latest

a latest

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generated statement, which shows few items purchased from an online e-commerce website dated 31st July 2020 and 2nd August 2020 with the value

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AED 1,562.00 and 2,034.00. I do not hold

any

Correct your spelling

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account on

this

website, and neither I purchased anything online, nor I shared my details with any of my friends or family. In summary, these two purchases totalling AED 3,596.00 have been either charged by mistake or someone has hacked my card.

Consequently

, I wish to file an insurance complaint, which is covered by the insurance plan

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apply

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and initiate a request for a full refund for the amount.

Additionally

, please

further

investigate the reason for

this

incident. I look forward

hearing

Change preposition

to hearing

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back from you. Yours faithfully, Vivek Kumar.

Submitted by MK on Sat Aug 22 2020

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7Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
9Grammar mistakes
 

7 paragraphs

216 words

6.50

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

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