You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should: describe the item you lost explain why you weren't happy with the customer service say what action you would like the company to take.

Dear Sir or Madam, With due respect, I am writing to express my dissatisfaction with the customer support of lost and found inquiries.

Therefore

Linking Words

, I am seeking your support in

this

Linking Words

situation. I travelled from Delhi to Gurugram

Change preposition

show examples

bus

Use synonyms

number DL05 2134 on 15th May 2021. When I got off the

bus

Use synonyms

, I found that my

phone

Use synonyms

was missing which might have been left on seat number A21. I immediately called the customer care service. The executive was not only rude but

also

Linking Words

reluctant to provide any support in

this

Linking Words

matter. I am well aware that the chances of retrieving my mobile are low;

however

Linking Words

, at least we should give it a try as I tried calling

Change preposition

apply

show examples

my contact number(8822456754) and it is not switched off yet. Can you please contact the

bus

Use synonyms

driver who can thoroughly search the

bus

Use synonyms

and inform me if he finds the mobile

phone

Use synonyms

? Let me share the specifics of the

phone

Use synonyms

. It is a OnePlus 5 limited edition

phone

Use synonyms

with a blue back cover having a picture of two pandas on it. The front screen guard is having a crack at the bottom left corner. The lock screen wallpaper has a photo of my daughter playing with our pet dog. I will be extremely

thankful

Correct word choice

grateful

show examples

for your favour and I look forward to hearing from you soon. Yours faithfully, Jasmine Kaur

nurat1105Mon May 17 2021

Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

Task Response

The letter addresses the lost item and the reason for dissatisfaction with customer service. However, the response could be more focused and structured.

Coherence and Cohesion

The letter lacks a clear and formal greeting and closing. Ensure to use appropriate salutations and closings for a formal letter.

Lexical Resource

The vocabulary and language used are proficient and suitable for the task. However, there is room for further sophistication and specificity in the description of the lost item.

Grammatical Range

The letter exhibits a good range of grammar and sentence structures, but there are instances of punctuation and sentence structure errors. Review punctuation rules and sentence structures for formal writing.

Do you want to check your IELTS essays?

Submit unlimited essays, letters and charts. Sign up right now and start improving your writing skills.

4
Linking words
meeting the goal of 7 or more
2
Word repetition
meeting the goal of 3 or fewer
3
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 4.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

229 words

🚀 Prepare for IELTS writing section today!

Unlimited Task 1 & Task 2 checks
Practice with essays, charts, and letters.
Personalized suggestions & mistake analysis
Spot every mistake and boost your score.
Topic ideas & vocabulary helpers
Expand your ideas and use the right words.
Progress tracking
Watch your writing improve with every practice.

What to do next:

Look at other essays:

7
band
in some countries, more and more people research the history of the buildings where they live in. what are the reasons. how can people research this
In several nations, there are more individuals showing more interest in researching the history of their accommodation. The writer advocates that these people find historical materials about their places because of many lessons from the mistakes of the previous generations along with ancient norms. These kinds of information, additionally, can be found via documents in the local libraries.
6
band
Climate change is a big environmental problem that has become critical in the last couple of decades. Some people claim that humans should stop using fossil fuels and use only alternative energy resources, such as wind and solar power. Others say that oil, gas and coal are essential many industries and not using them will lead to economy collapse. Discuss both views and give your opinion
In recent decades, one of the most pressing issues is climate change which is the result of human fossil fuels usage. Therefore, this should be limited or stopped to alleviate environmental problems. Nevertheless, others believe that oil, gas, and coal are facilities that society needs on daily basis.
7.5
band
Some people think that wealth is the best way to judge wether someone is successful. What is your opinion?
There is no doubt about the fact that wealth plays an important role in our daily lives. Likely, many people measured success on how much amount of money an individual possessed. In my opinion, I completely disagree with this statement. In this essay, I will attempt to elaborate on my thoughts regarding this matter.
7
band
Employers should give their staff at least four weeks’ holiday a year to make employees better at their work. To what extent do you agree or disagree with this view?
To improve employee performance, employers should provide at least four weeks of vacation time to their workforce each year. I strongly agree with this statement since it not only allows employees to work more efficiently but also increases their trust.
6.5
band
Some people think that children should be involved in making school rules. While others believe that only adults can make school rules. Discuss both points of view and give your opinion.
It’s an ongoing argument that many people opine children should be involved in making school rules in the first place, while others think that this job should be allocated for adults. In terms of making school rules, the involvement of children helps them to feel valued but it’s associated with practical knowledge and legislation in which area elderly people can play a vital role. In this essay, I will discuss both perspectives and express my opinion in favor of adult involvement.

in some countries, more and more people research the history of the buildings where they live in. what are the reasons. how can people research this

Some people think that wealth is the best way to judge wether someone is successful. What is your opinion?

Employers should give their staff at least four weeks’ holiday a year to make employees better at their work. To what extent do you agree or disagree with this view?

Some people think that children should be involved in making school rules. While others believe that only adults can make school rules. Discuss both points of view and give your opinion.