You should spend about 20 minutes on this task. You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

This
is zunaira
faiz
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Faiz
show examples
, one of your priority
customer
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customers
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and works for a
bank
too.
Last
night I was checking my
bank
statement of ABC
bank
,I hooked up with a surprising transaction
which
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that
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hit me badly.So,yes I am
online
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an online
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shopping lover and I have been listed your
bank
's card on
severa
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several
online
merchandises
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merchandise
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, apart from the transaction I did on Amazon which was a
key board
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keyboard
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purchasing on
nov'
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Nov
1'21 at 2.00PM I saw another made in que of a data cable
amonted
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amounted
PKR: 2500/-.Which is absolutely not done by me.As, yes I searched for that but never hit the
pay
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play
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button for sure.
However
, in continuation with the subject matter, I would like you to have a look at it, forward it to
digital
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the digital
show examples
banking department at your earliest.For your
ease
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,ease
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I already launched a
complain
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complaint
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against the online payment operator ( enclosed online receipt of mouse payment) for your and
department's
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the department's
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quick reference. All I can say is I need to make more payments in near future and
this
issue has already
detoriate
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deteriorate
my trust level
on
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in
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your
bank
. Please, retrieve my funds back from them,
also
keep me in
loop
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the loop
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once it's done
on
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by
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email. Looking forward to
have
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having
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quick
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a quick
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responce
Correct your spelling
response
responses
from
bank
Add an article
the bank
a bank
show examples
. Thank you Zunaira
faiz
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Faiz
show examples
Submitted by zunaira.faiz on

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

You are not ready for IELTS Speaking, if you

  • Can’t speak smoothly without pauses.
  • Use simple words and lack vocabulary.
  • Feel nervous and anxious when speaking.
What to do next:
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