Your recently visited a store and didn't like the customer service there. Write a complaint letter to the store manager and say -What was the issue there? -Why wasn't the staff helpful? -Suggest what can be done about it

#store #customer #service #complaint #manager #-what #-why #wasn #staff #-suggest

Dear Sir or Madam, My name is Jay, and I have been a loyal customer for ten years.

Although

Remove the comma

apply

show examples

I like your store, I am writing to you to complain about the poor performance of the store's customer service. Yesterday, I went to your store at 2:00 P.M. to return an item back. I waited almost two hours before I was able to speak with the customer service representative. Let me describe the whole situation. After waiting for two hours and when it was my turn to return my item, the scanner stopped scanning, and the system glitched. The client assistance man asked me to wait again.

Furthermore

, it took him an extra hour to fix the scanner.

Consequently

, I am frustrated from

this

bad experience so much that I decided to file a complaint because none of them even expressed sorry for my delay.

Finally

, I would kindly suggest hiring one more representative to prevent

this

issue from happening in the future, and to decrease the load on the current client assistance person. I hope you will consider

this

solution favourably. Best regards, Jay

Submitted by aymanshabakaa on Sat Jan 15 2022

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5Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
1Grammar mistakes
 

6 paragraphs

184 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 9.0

Complete response

Suitable writing tone

Appropriate word count

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Your recently visited a store and didn't like the customer service there. Write a complaint letter to the store manager and say -What was the issue there? -Why wasn't the staff helpful? -Suggest what can be done about it

Essentional vocabulary list for IELTS Writing 7+

Individuals can do nothing to improve the environment; only governments and large companies can make a difference. To what extent do you agree or disagree?

Nowadays, a growing number of people with health problems are trying alternative medicines and treatments instead of visiting their usual doctor. Do you think this is a positive or a negative development?

Some people say History is one of the most important schoool subjects. Othert people think that, in todays world, subjects like Science and technolog are most important than History. Discuss both these views and give your own opinion.

You recently went to see a good play at a theatre, but you did not enjoy it because of some problems in the theatre. Write a letter to the manager of the theatre. In your letter: say which play you saw and when describe the problems you experienced in the theatre suggest what the manager should do

Nowadays, more and more people decide to have children later in their life. What are the reasons? Do advantages of this outweigh disadvantages?