You are a member of an organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory. Write a letter to the manager of the restaurant. In your letter explain why you are writing describe what went wrong with the meal and service suggest what the manager should do to ensure that you and your group return to the restaurant

Dear Sir, I am writing
this
letter to express my dissatisfaction with my
last
dinner. I am a regular customer of your restaurant for the past 3 years.
Last
week, I
have
Unnecessary verb
apply
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organised a small party for my internal team at your restaurant. Your staff behaviour
last
week
is
Wrong verb form
was
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not well and it was rude. Let me explain to you briefly, I had arranged a small event at your restaurant and I booked my table well in advance. Unfortunately, I still need to wait outside of 1 hour with my folks
due to
unmanaged time from your staff.
Furthermore
, after getting the seat and ordering the
food
,
Food
Correct article usage
the Food
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is
Wrong verb form
was
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also
delayed by 1.5 hours which
makes
Wrong verb form
made
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me
huge
Change the word
hugely
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uncomfortable in front of my pals. In inquiry of the delayed
food
, I asked the server the same but did not receive an answer from him which
felt
Wrong verb form
made me feel
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Insulted of my self. After receiving the
food
, We realised that the
food
is
Wrong verb form
was
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not cooked properly and was very cold. I told the same to the waiter and server but they didn't answer my question properly. I would like to ask you about the refund of my bill which I am attached after. Please
also
find the details of my account details to deposit the refund money to my account. I am requesting you to take appropriate action from your side towards your staff and let them know about how to behave with the customers. I am looking forward to getting a positive response from your side. Regards, Ravi Mehta
Submitted by Ravi Mehta on

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Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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