You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam, You should write at least 150 words.

Dear Sir, My name is Lilly Khan. I am an account holder at the National Bank of Japan since

last

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many years. I write

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letter in reference to the credit card bank statement that I received yesterday from your bank. In the statement, I could clearly mention that there are certain transactions that I did not make,

such

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as

,

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purchasing an expensive watch from The Great Mall and a party dress from Louise Vuitton.

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, these purchases were made from another city where I have never been. I would appreciate it

,

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if you could look into

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matter at your earliest convenience and inquire who did

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and why

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happened even in the presence of tight security checks.

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, I would

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like to receive the

money-back

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money back

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in my account which was used for making the purchases. Please give the matter your immediate attention. Yours faithfully, Lilly