You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. State what problems you had with the food you ordered. Complain about the service. Describe how you want the restaurant to resolve the problem to your satisfaction.

I made a reservation for a table of four in your luxury

restaurant

on 20th December. In spite of the previous experience, I faced inappropriate

behavior

Change the spelling

behaviour

show examples

from your employees.

In addition

, I was dissatisfied with the meal I ordered. Upon my arrival, I did not receive a warm welcome from your receptionist whom I had talked to on the phone about the reservation. It indicates the lack of interpersonal skills among your staff.

Furthermore

, I ordered a plate of fried vegetables with garlic sauce which is one of the most popular appetizers in your

restaurant

. Despite my request for bringing it before the main dish, the plate came to my table very late and the vegetables were not fried well. I did not expect to receive

such

terrible service from your

restaurant

which has become the brand of our city.

As a result

, I would like you to take serious action to better the quality of the service which you are paid for.

First

of all, your employees need to comprehend that they are working in a highly prominent

restaurant

where customers expect to receive better service.

Secondly

, you need to consider the quality of cooking in your kitchen. I hope you fully understand my complaint and make an effort to improve the current situation. I look forward to hearing from you very soon. Yours Faithfully, Amir Safa