You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. State what problems you had with the food you ordered. Complain about the service. Describe how you want the restaurant to resolve the problem to your satisfaction.

Dear Manager , I am writing to let you know about My experience regarding dining in at your restaurant yesterday . Even though,I have visited your restaurant multiple times , never ever faced food issues like

this

.I reserved a dine-in with my family and friends where there is a lot of

forwaiting

Correct your spelling

waiting

for waiting

time though booked a reservation prior to that .The soup which we ordered was cold and the vegetables inside the soup are uncooked , appetizers which we ordered were stale looks like all items are not up to mark. Meanwhile, we asked your staff to replace meals and provide us as soon as possible as we are running out of time .we waited for a while , but none of them showed up.

Furthermore

, asked another staff member if their behaviour is very rude and not able to communicate properly. Based on

this

scenario, I kindly advise you to train your employees properly before assigning them to serve and improve your service

accordingly

. I guess you are aware of

this

now , hope you will make a note and mainly focus on customer satisfaction to improve your business as it is one of renowned in

this

town. Yours sincerely, Puja.