The hotel were you and your family spent the weekend did not offer the service they had promised. Write a letter to the manager. In your letter: • Introduce yourself. • Explain the problem. • State what action you would like from the hotel. Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

#hotel #weekend #offer #service #manager #action #addresses #sir #madam

Dear Sir or Madam, I am writing

this

letter to complain about the poor service you provided during the time my family and I stayed at your hotel. My name is Amir Ghasemi and am the manager of the Torbo Tech company. One of my friends recommend your hotel for a holiday, so I decided to spend my summer holiday time in your hotel. As I cannot stand boiling weather, I checked your website to make sure whether there would be an air conditioner in every room. Because I read that there definitely would be an air conditioner, I booked a room. But when we stepped into the room, we found that there isn,t any air conditioner, and the weather is boiling.

As a result

, we decided to cancel our booking. Since you didn't provide the service you promised, I ask for a complete refund. I am looking forward to your prompt response. yours faithfully Amir Ghasemi

Submitted by amirghas92 on Sat May 20 2023

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Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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2Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
0Grammar mistakes
 

7 paragraphs

157 words

8.00

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

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Topic Vocabulary:

Disheartening
Unavailability
Inadequate
Compensation
Rectify
Subpar
Discrepancy
Hospitality
Conveying dissatisfaction
Anticipated services
Constructive feedback
Amicably resolve

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