The hotel were you and your family spent the weekend did not offer the service they had promised. Write a letter to the manager. In your letter: • Introduce yourself. • Explain the problem. • State what action you would like from the hotel. Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam, I am writing
this
letter to complain about the poor service you provided during the time my family and I stayed at your hotel. My name is Amir Ghasemi and am the manager of the Torbo Tech company. One of my friends recommend your hotel for a holiday, so I decided to spend my summer holiday time in your hotel. As I cannot stand boiling weather, I checked your website to make sure whether there would be an air conditioner in every room. Because I read that there definitely would be an air conditioner, I booked a room. But when we stepped into the room, we found that there isn,t any air conditioner, and the weather is boiling.
As a result
, we decided to cancel our booking. Since you didn't provide the service you promised, I ask for a complete refund. I am looking forward to your prompt response. yours faithfully Amir Ghasemi
Submitted by amirghas92 on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Ultimate Speaking practice for IELTS

Practice speaking step by step, answer real-life questions, and build your confidence. Start your free trial and improve your speaking skills today!
Topic Vocabulary:
  • Disheartening
  • Unavailability
  • Inadequate
  • Compensation
  • Rectify
  • Subpar
  • Discrepancy
  • Hospitality
  • Conveying dissatisfaction
  • Anticipated services
  • Constructive feedback
  • Amicably resolve
What to do next:
Look at other essays:

Essentional vocabulary list for IELTS Writing 7+

Learn how to write high-scoring essays with powerful words.
Download Free PDF and start improving you writing skills today!