The hotel were you and your family spent the weekend did not offer the service they had promised. Write a letter to the manager. In your letter: • Introduce yourself. • Explain the problem. • State what action you would like from the hotel. Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam,

This

is Juwel Patil, a resident of Mississauga, Ontario. Me and my wife, the kid had a 3-day stay at your hotel in Vancouver

last

week for a family visit. I would like to mention some serious concerns about the quality of

service

from your Hotel. The Rooms were not clean, with dirty carpets and towels. My Son was sneezing as he is allergic to dust, which obviously we could smell in the entire room. There wasn't any room

service

offered despite calling the reception desk multiple times, and neither the manager on duty care to send fresh towels until noon.

This

was a very un-hygienic experience ,especially for my kid and Wife and ruined our trip mood in total. We never expected

such

poor quality of

service

from a hotel of Well repute like you. I request you strongly recommend to please intervene immediately for reviewing the cleaning procedures of your facility because if

this

situation continues, it will certainly lead to a major health hazard ! I

also

would like to demand a full refund for the poor quality of

service

we received. Please confirm your course of action for a refund at the earliest possible opportunity.