General Training Task 1 You should spend about 20 minutes on this task. You recently hired a restaurant to host an office party at work, but there were several problems with the food and service. Write a letter to the restaurant manager. In your letter: Give details of the food and services you ordered Describe the problems that occurred Explain what you want the restaurant to do Write at least 150 words You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam, I am writing to you on behalf of the team at Business automotive corporation. You hosted our annual party

last

week on May 17th, 2023. First of all, we would like to thank your staff for the effort they made maintaining a good atmosphere during the evening. You have a very motivated team with a strong sense of customer orientation.

However

, there are several issues we would like to bring to your attention regarding your

overall

performance at our event.

Firstly

, the food served during the evening was not in accordance with the menu we had agreed on.

Moreover

, if you were not in the position to provide the dishes we had defined, you should have communicated the problem to us in advance. It was really uncomfortable to discover

this

at the

last

minute.

Secondly

,

while

your staff demonstrated a great attitude, it appears that your employees were not sufficiently trained to cover

such

a big event. The coordination of the different phases of the party has been far below our expectations. In the future, we strongly recommend you assign more senior team members for

such

complicated and busy events. If we can not get your commitment on that, I am afraid we might consider other catering suppliers for our 2024 needs. We are

also

expecting some detailed feedback on the issues reported above. Sincerely, Nathan Conil