You are the manager of a restaurant that has received a letter of complaint about bad service from a member of your staff. Write a letter of apology to the person who has complained.
In your letter:
say how sorry you are that the person has had a poor experience
explain what action has been taken against the staff member
offer a free meal for four people at the restaurant as a gesture of goodwill.
Dear Sir or Madam,
I am a manager of a restaurant and I am writing to apologize to you. I know our new worker poor service to you. I regret it because he does not do many things. Can you give second chance to him? I fixed the problem and did not return again. As long as he understood at all. I invite you to for four people free dinner in my expanse. I hope you accept my invitation.
Yours sincerely
Husaboyev M
saydusmonovasomiddin94
Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.
task achievement
Ensure to address the prompts given specifically. In the given response, the details provided are insufficient and lack a formal tone.
coherence and cohesion
Organize your writing into clear paragraphs, each containing a single idea. In this scenario, the ideas were not clearly distributed nor effectively developed.
task achievement
Use an appropriate style and tone for a formal letter of apology. Avoid overly casual language and phrases that are not suitable for formal correspondence.
task achievement
Provide specific details about the actions taken in response to the complaint. The explanation given was ambiguous and failed to convincingly describe what measures were taken against the staff member.
coherence and cohesion
Close your letter properly by summarizing your apology and reiterating your offer, ensuring you maintain a respectful and professional tone throughout.
Use a variety of complex and simple sentences
You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.
‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.
Examples:
I really want to study but I’m too tired.
I wore a warm coat because the weather was cold.
If action is not taken soon on climate change, global warming will get worse.
The environment is an important thing in life especially for human beings. Some societies assume it is their responsibility to maintain. Conversely, the others believe this is the job of the commission. Many countries face this phenomenon and it is both the government and the citizen should take care of it.
Online shopping has become exponentially prevalent in the everyday lives of millions of people around the world, and will continue to grow in the coming years. Amazon has become so big that when you think of the
I hope this letter finds you in radiant health and you are doing well. I am writing this letter to inform you about my upcoming trip to your city next month.
People who are over 50 years old with various job experiences are having difficulty securing a good job in some countries. There are various reasons as to why this is and several impacts this could have on this age group of workers. This essay will list the causes and effects of this.
Some people have voiced the idea that tertiary educational students should focus solely on their own major to obtain a qualification; others consider that university students want to learn other skills that are not related to their major. In my personal view, I strongly agree with the idea that students should only concentrate on their own major.