Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the customer service department. In your letter:  Describe the item you bought  Outline what the problem is  Explain why you want a refund

#company #refund #customer #service #department #item #outline

Dear Sir/Ma'am, I am writing to express my disappointment regarding the product which I bought from your website. Currently, I purchased some books from your online store on

23rd

Correct article usage

the 23rd

show examples

of September.I am sorry to inform you that unfortunately, the quality of the novels

are

Correct subject-verb agreement

show examples

not up to date. First of all, several pages are missing from the literature.

Moreover

, the standard of the printing is

also

not very impressive.

Furthermore

, those

publication

Fix the agreement mistake

publications

show examples

are not new as well, I saw the pencil marks and handwriting in those novels as well, which makes that more suspicious. The best solution would be for me to return the wrong item to you. I request my money be refunded to my original payment account. If you need to know anything else, just get in touch with me as soon as possible.I am attaching some photos of books for your

further

reference. Thank you Yours truly, Vandana Tomer

Submitted by Vanurajput22 on Sun Dec 31 2023

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logical structure

Ensure that the letter has a clear logical structure, with each point or idea introduced in a sequential manner that is easy for the reader to follow.

greeting and closing

Include an appropriate greeting at the start and a suitable closing at the end of your letter to maintain a formal and respectful tone.

single idea per paragraph

While you have mostly maintained one idea per paragraph, ensure that each paragraph transitions smoothly to the next, to enhance the flow of information and ideas.

complete response

Make sure your letter addresses all three bullet points of the task fully. In your letter, some information might be further elaborated, such as more details about the item and a clearer request for the refund process.

suitable writing tone

Maintain a polite and formal tone throughout the letter to adhere to the conventions of a formal request. Avoid being overly informal in areas where a higher level of respect and formality is expected.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

Best regards,
Warm wishes,

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4Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
3Grammar mistakes
 

8 paragraphs

151 words

5.00

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 4.0

Complete response

Suitable writing tone

Appropriate word count

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Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the customer service department. In your letter:  Describe the item you bought  Outline what the problem is  Explain why you want a refund

The Closing

Some people work for the same organisation for a lifetime. Others think it is better to work for different organisations. Discuss both views and give your own opinion.

You should spend about 40 minutes on this task. The best way to solve traffic and transportation problems is to encourage people to live in cities rather than suburbs or countryside. What extent do you agree or disagree? You should write at least 254 words.

today many people do not know their neighbours in large cities. What problem can this cause ? What solution can be done ?

Parents put a lot of pressure on children to succeed. Do you think this is a good or bad thing? Discuss both views and give your opinion. Give reasons for your answer and include any relevant examples from your own experience or knowledge.