IELTS Writing Correction Service /
Writing Samples /
Band 5.5

You recently subscribed to an online meal delivery service that promised healthy, gourmet meals. However, the meals delivered were not as advertised. Write an email to the customer service department in about 150-200 words. Your email should include the following things: Mention when and where you subscribed to the service Describe your dissatisfaction with the meal quality and presentation Request specific actions to address your disappointment

#delivery #service #gourmet #meals #email #customer #department #dissatisfaction #quality #presentation #request #actions #address #disappointment
Dear Customer
Service
 Team, I am writing to express my profound dissatisfaction with the meal delivery
service
 to which I subscribed on the 1st of January 2024, via your esteemed website. The allure of gourmet, health-conscious
meals
, underscored by your marketing, was the principal factor in my decision to engage with your
service
. Regrettably, the reality of the
meals
 received has been diametrically opposed to the promises made. The quality and presentation of the
meals
 delivered to my residence have been markedly subpar, failing to align with the gourmet standard advertised. The ingredients appeared
lackluster
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lacklustre
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 and not of the premium
caliber
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calibre
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 expected,
while
 the meal presentation was decidedly uninspired, detracting significantly from the dining experience. In light of
this
, I request immediate remedial actions.
Firstly
, a comprehensive quality assessment of the
meals
 dispatched to customers, ensuring they meet the advertised standards.
Secondly
, I seek
an
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apply
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appropriate compensation for the
meals
 already received that were not up to par.
This
 gesture would not only acknowledge the discrepancy but
also
 demonstrate your commitment to customer satisfaction and
service
 excellence. I trust that you will address
this
 matter with the urgency and seriousness it warrants. Your prompt attention to rectifying these issues will be appreciated and will influence my decision
on continuing
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to continue
show examples
 my subscription. Sincerely, [Your Name]
Submitted by hassan05.quadri on

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task achievement
Your email is well-organized and directly addresses all the required points. To improve, you might consider offering more specific examples of the unsatisfactory meals you received, as this can add to the clarity of your complaint.
coherence cohesion
While your email is cohesive and logically structured, transitioning between your points more smoothly could enhance readability. Consider using transitional phrases such as 'Moreover,' or 'Furthermore,' to link your ideas even clearer.
task achievement
You adequately cover all the necessary aspects required for the task: when and where you subscribed, your dissatisfaction with the meals, and your request for specific actions.
coherence cohesion
Your email has a clear introduction and a concise conclusion, which makes the purpose of your email evident.
coherence cohesion
The logical structure of your email is commendable, as each paragraph flows well into the next, maintaining the reader's understanding throughout.
task achievement
Your ideas are expressed clearly and comprehensively, demonstrating a strong command of the English language.

Fully explain your ideas

To get an excellent score in the IELTS Task 2 writing section, one of the easiest and most effective tips is structuring your writing in the most solid format. A great argument essay structure may be divided to four paragraphs, in which comprises of four sentences (excluding the conclusion paragraph, which comprises of three sentences).

For we to consider an essay structure a great one, it should be looking like this:

  • Paragraph 1 - Introduction
    • Sentence 1 - Background statement
    • Sentence 2 - Detailed background statement
    • Sentence 3 - Thesis
    • Sentence 4 - Outline sentence
  • Paragraph 2 - First supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 3 - Second supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 4 - Conclusion
    • Sentence 1 - Summary
    • Sentence 2 - Restatement of thesis
    • Sentence 3 - Prediction or recommendation

Our recommended essay structure above comprises of fifteen (15) sentences, which will make your essay approximately 250 to 275 words.

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