You bought a TV a week ago but when you got home you discovered it did not work properly .You called customer service to report the problem, but you have not yet received any help. Write a letter to the company and in your letter: •introduce yourself •explain the problem •and state what action you would like from the company.

Dear company's director , I am writing to express my strong dissatisfaction with an unresponsive customer service. I bought a
TV
from
appliance
Add an article
an appliance
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store in the city
center
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centre
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. The
last
week ago, when I visited your shop I bought a
TV
. Your store employees showed me several
TV
Fix the agreement mistake
TVs
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and I
choose
Wrong verb form
chose
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a
TV
manufactured by Samsung .
The
Correct article usage
Firstly
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firstly
,
problem
Correct article usage
the problem
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TV
was does
Change the verb form
did
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not work.
Secondly
,
problem
Add an article
the problem
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was I paid 240$ for
this
TV
. The problem is
TV
Correct article usage
the TV
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screen
broken
Add a missing verb
is broken
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. I would like to hear your explanation for the above problems and maybe I would ask you to replace the
TV
. I look forward to hearing your early reply. Yours faithfully, Baxtinur Kholliyeva
Submitted by omondavlat91 on

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task achievement
Try to use more precise language to clearly describe the sequence of events and specific issues.
coherence cohesion
Improve paragraph structure by ensuring each paragraph contains a single main idea.
coherence cohesion
Ensure that punctuation is used correctly to enhance readability and avoid any confusion.
task achievement
You clearly stated the problem you encountered with the television.
task achievement
You included a closing sentence that indicates what you expect the company to do.
task achievement
The tone of the letter is generally appropriate and polite.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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