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Writing Samples /
Band 3.5

You are the manager of a restaurant that has received a letter of complaint about poor service from a member of your staff. Write a letter of apology to the person who has complained. In your letter, – say how sorry you are that the person has had a poor experience – explain what action has been taken against the staff member – offer a free meal for four people at the restaurant as a gesture of goodwill

#manager #restaurant #complaint #service #member #staff #apology #person #action #offer #four #people #gesture #goodwill
Dear Sir or Madam I am writing to apologize to the visitors. My
stuffs
Correct your spelling
staff
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 are very shy and lazy. They
had
Verb problem
made
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 a lot of mistakes. Many stuffs started working not
along
Correct your spelling
long
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 ago month. They had no experience
for
Change preposition
in
show examples
 their job. Some
stuffs
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staff
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 had got experience for
job
Add an article
the job
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. They taught as
waiter
Add an article
a waiter
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. Because of your complaints, I spoke to them rudely. I increased their
works
Fix the agreement mistake
work
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 two times.
Although
 I gave more
works
Fix the agreement mistake
work
show examples
, I did not increase their salary. Their work starts at
7.00a.m
Correct your spelling
7.00 a.m
 and
fineshs
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finishes
finish
 at 20.00p.m. I thought they faced many difficulties. Nowadays they have not got important challenges. When It was the 5th anniversary of our restaurant. We will give four or five
plate
Change to a plural noun
plates
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free
Change preposition
of free
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meal
Fix the agreement mistake
meals
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. Because we have got any mistakes.
Therefore
, We will give you free to fix the error. I look forward to hearing they
Your
Correct the word
Yours
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 faithfully John Jacob
Submitted by omondavlat91 on

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coherence cohesion
Structure your letter more logically. For example, begin with an apology, then explain the actions taken, and finally offer the free meal.
task achievement
Use clearer and more concise language to convey your points.
coherence cohesion
Ensure that each paragraph has a single idea and that these ideas flow logically.
task achievement
You have addressed all the points mentioned in the prompt.
suitable writing tone
You have used a formal tone appropriate for the situation.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

You are not ready for IELTS Speaking, if you

  • Can’t speak smoothly without pauses.
  • Use simple words and lack vocabulary.
  • Feel nervous and anxious when speaking.
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