You are the manager of a restaurant that has received a letter of complaint about poor service from a member of your staff. Write a letter of apology to the person who has complained. In your letter, – say how sorry you are that the person has had a poor experience – explain what action has been taken against the staff member – offer a free meal for four people at the restaurant as a gesture of goodwill

#manager #restaurant #complaint #service #member #staff #apology #person #action #offer #four #people #gesture #goodwill

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Dear Sir or Madam I am writing to apologize to the visitors. My

stuffs

Correct your spelling

staff

show examples

are very shy and lazy. They

had

Verb problem

made

show examples

a lot of mistakes. Many stuffs started working not

along

Correct your spelling

long

show examples

ago month. They had no experience

for

Change preposition

show examples

their job. Some

stuffs

Correct your spelling

staff

show examples

had got experience for

job

Add an article

the job

show examples

. They taught as

waiter

Add an article

a waiter

show examples

. Because of your complaints, I spoke to them rudely. I increased their

works

Fix the agreement mistake

work

show examples

two times.

Although

I gave more

works

Fix the agreement mistake

work

show examples

, I did not increase their salary. Their work starts at

7.00a.m

Correct your spelling

7.00 a.m

and

fineshs

Correct your spelling

finishes

finish

at 20.00p.m. I thought they faced many difficulties. Nowadays they have not got important challenges. When It was the 5th anniversary of our restaurant. We will give four or five

plate

Change to a plural noun

plates

show examples

free

Change preposition

of free

show examples

meal

Fix the agreement mistake

meals

show examples

. Because we have got any mistakes.

Therefore

, We will give you free to fix the error. I look forward to hearing they

Your

Correct the word

Yours

show examples

faithfully John Jacob

Submitted by omondavlat91 on Fri Sep 06 2024

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coherence cohesion

Structure your letter more logically. For example, begin with an apology, then explain the actions taken, and finally offer the free meal.

task achievement

Use clearer and more concise language to convey your points.

coherence cohesion

Ensure that each paragraph has a single idea and that these ideas flow logically.

task achievement

You have addressed all the points mentioned in the prompt.

suitable writing tone

You have used a formal tone appropriate for the situation.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

2
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
15
Grammar mistakes
detected issues

<4

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

143 words

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Do you agree or disagree with the following statement? Children should be given a modest weekly allowance for doing household chores. Use specific reasons and examples to support your opinion. Do not use memorized examples.

Some species of animal are almost extinct and many others seem to be fast approaching a similar risk. What are the reason for this?

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In many countries nowadays, more and more women have full-time jobs as men, so there is logic that men and women should share the housework tasks equally. To what extent do you agree or disagree?