You should spend about 20 minutes on this task. You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam, You should write at least 150 words.

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Dear Sir or Madam, I hope
this
Linking Words
email finds you well, I am writing
this
Linking Words
email in order to solve the purchase issue that I had yesterday. My name is Nouf and I have been a customer
for
Change preposition
of
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your bank
since
Change preposition
for
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10 years. My ID number is 0272049901 Yesterday I was shocked by a credit transaction that I am sure I did not buy, and I believe that it
happed
Verb problem
happened
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by mistake from your side. It comes from a global and unknown website. The number of the purchase order is 37399272, and the cost is 392$. Please investigate and make sure that it's not a scam attempt ,and I really hope that you find a
sloution
Correct your spelling
solution
. I would suggest a refund for the total amount to my account as soon as possible
,
Remove the comma
apply
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because I really need it by
Sunday's
Change noun form
Sunday
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morning. Thank you for understanding, looking forward to hearing from you. Nouf, Best regards,
Submitted by noufxmut on

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task achievement
The response could be improved by providing a more detailed explanation of how you discovered the issue with the credit card statement, such as reviewing monthly expenses or receiving a notification.
task achievement
Ensure that all parts of the task are covered comprehensively to further improve task achievement.
coherence cohesion
Consider using transition words to enhance the flow between sentences and paragraphs, making the text easier to follow.
task achievement
The letter maintains a polite and formal tone throughout, which is suitable for communication with a bank manager.
coherence cohesion
Each paragraph focuses on a distinct aspect of the issue, such as identification, explanation, and resolution.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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