The hotel were you and your family spent the weekend did not offer the service they had promised. Write a letter to the manager. In your letter: • Introduce yourself. • Explain the problem. • State what action you would like from the hotel. Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir/Madam, I am writing
this
letter to give some reviews of your Marriot
hotel
where I stayed
last
weekend. My name is Sim and I am from Caledon. I made the plan to visit
the
Correct article usage
apply
show examples
Niagara Falls on the long weekend of Canada Day. I already knew that it was going to be busy so I planned to book the
hotel
a few weeks before I went there with my family. We searched a lot of good rating hotels on Google and
then
my friend recommended the Marriot
hotel
because I was finding
difficult
Correct pronoun usage
it difficult
show examples
to choose it on
Internet
Correct article usage
the Internet
show examples
.He knew that I didn'
t
want the
hotel
to be very far from
Nigara
Correct your spelling
Niagara
fall
Fix the agreement mistake
Falls
show examples
.He already had spent some days at
this
hotel
and the facilities which we saw on
Internet
Add an article
the Internet
show examples
and which he told us we didn'
t
get. The breakfast time in the
hotel
was for a very short period of time we went down to the hall around 8am but they were already closed.
While
checking in we asked for two more blankets but the receptionist excused us that they didn'
t
have extra. We are extremely disappointed by
this
service. Hope you will work on
this
service and next when we come we won'
t
have to deal with these problems which we had
this
time. Hope you hear back soon. Yours faithfully, Sim
Submitted by kaursaijbir on

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task achievement
In terms of task response, ensure to clarify exactly what action you would like the hotel to take regarding the issues experienced, such as a refund, an apology, or a future discount. Make this clearer in your letter.
coherence cohesion
To improve coherence and cohesion, consider organizing the letter into clear paragraphs, each dedicated to one main idea, such as introduction, experience, and desired action.
coherence cohesion
The letter begins with an appropriate greeting and closing, which is excellent for formal correspondence.
task achievement
The tone of the letter is courteous and respectful while addressing the issues, which is appropriate for the context.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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Topic Vocabulary:
  • Disheartening
  • Unavailability
  • Inadequate
  • Compensation
  • Rectify
  • Subpar
  • Discrepancy
  • Hospitality
  • Conveying dissatisfaction
  • Anticipated services
  • Constructive feedback
  • Amicably resolve
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