You bought a piece of furniture from a store in another town recently. there is a problem with the item you purchased. write a letter to the store manager. in your letter Explain the details of your purchase. Describe the problem that you have with it suggest what can be done about it

Dear Sir or Madam, I am writing to express my

dissapointment

Correct your spelling

disappointment

with a faulty item, which I

have

Unnecessary verb

apply

show examples

purchased from your

store

Use synonyms

on the 2nd of October about ten days ago.

To begin

Linking Words

with, I was expecting to receive my purchase, an

arm chair

Correct your spelling

armchair

show examples

item no XSD213I and was informed that the delivery

will

Wrong verb form

would

show examples

be made within five working days. I was

also

Linking Words

informed that in case of any adjustments or

cancellation

Fix the agreement mistake

cancellations

show examples

that

Correct pronoun usage

apply

show examples

I can contact the

store

Use synonyms

within two weeks for the date of delivery.

However

Linking Words

, it has come to my attention, upon the arrival of the

arm chair

Correct your spelling

armchair

show examples

from your Milan branch that it was completely damaged. The cloth covering the pads on both sides

were

Change the verb form

was

show examples

teared

Correct your spelling

torn

show examples

and hanging.

Moreover

Linking Words

, I noticed that the packaging and the way it was handled is very different to your standard service

Remove the comma

apply

show examples

since I have bought items from your

store

Use synonyms

a couple of times.

Therefore

Linking Words

, I would like to request a full refund since the item was damaged as per your policy.

Apparently

Add a comma

Apparently,

show examples

it was clear that no proper measures were taken to deliver the service.

Additionally

Linking Words

, I would like to suggest hiring trained individuals to ensure that any piece from your

store

Use synonyms

is properly handled and

mantained

Correct your spelling

maintained

that aligns with your company's standards. Looking forward to your prompt action. Yours faithfully, Ham Jam

dr.waffa1459Thu May 15 2025

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coherence and cohesion

Ensure that the introduction clearly outlines the purpose of the letter right at the start.

coherence and cohesion

Consider restructuring some sentences for clarity and flow, particularly in describing the issues with the item.

task achievement

Rephrase your conclusion to make your requests stand out more clearly.

task achievement

You clearly mentioned the purchase details and included the item number and date, which is great for clarity.

task achievement

Your letter maintains a polite and formal tone, as is appropriate for a complaint letter.

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6
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
12
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

222 words

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Topic Vocabulary:

impeccable
blemish
defective
warranty
craftsmanship
discrepancy
assembly
rectify
address the issue
customer satisfaction
return policy
imperfection
sturdy
refund
replacement
workmanship
durability
manufacturing defect
courier
logistics
rebate
customer service
resolve
after-sales support

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You bought a piece of furniture from a store in another town recently. there is a problem with the item you purchased. write a letter to the store manager. in your letter Explain the details of your purchase. Describe the problem that you have with it suggest what can be done about it

The best way to make roads safer is to make vehicle drivers take a driving test each year. To what extent do you agree or disagree? #

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Some people believe that climate affects the person’s way of life while others believe that climate has greater impact on the economy of a region. Discuss both view and give your opinion?

People who decide on a career path early in their lives and keep to it are more likely to have a satisfying working life than those who change jobs frequently.To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from own knowledge or experience

Some people believe that sport is an essential part of school life for children, while others feel it should be purely optional. Discuss these opposing views and give your own opinion