Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the Customer Service department. In your letter: •Describe the item you bought •Outline what the problem is •Explain why you want a refund You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam, I am writing to request a refund for the product I purchased from your online website on 20th July 2025. The Item in question is a wireless Bluetooth speaker, model Number XYZ123, which was advertised as waterproof and having a 12-hour playback capacity.

However

Linking Words

, upon using it, it is working only for a maximum

Change preposition

of 5

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hours, even on full charge.

Moreover

Linking Words

Fix capitalization

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stops working with just the splash of water droplets. It seems to contradict the product description. As the item does not meet the specifications presented on the website, I can assume the product is defective or mispresented. I have already reached out to your customer support line, but have

got

Verb problem

received

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no response yet. I hereby request you to refund

entire

Correct article usage

the entire

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money

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amount

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for the speaker. I have

also

Linking Words

attached the invoice and pictures of the defective item. I would appreciate, if you could process my refund at the earliest. Thank you for your attention to the matter. Yours Faithfully Kunalpreet Singh

hasaspreetk01

Jul 26, 2025

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coherence and cohesion

Try to use more clear and simple sentences when explaining the problem.

task response

Make sure to explain more about why the product is defective, for better clarity.

tone

Your greeting and closing are polite and appropriate.

details

You have included important details like the purchase date and model number.

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3
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
5
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 5.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 5.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

166 words

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