You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir, I am writing

this

Linking Words

letter to seek your urgent attention to the fraud alert on my

credit

Use synonyms

card

Use synonyms

usage. I am Jack from Ohio, and I have been using

American

Correct article usage

an American

show examples

card

Use synonyms

for over past three years. I usually use my

credit

Use synonyms

card

Use synonyms

for buying

grocerries

Correct your spelling

groceries

or fuel

Change preposition

for

show examples

my car. To my

suprise

Correct your spelling

surprise

, yesterday, I

recieved

Correct your spelling

received

credit

Use synonyms

bank statement stating that " the money has been detected for your bank account ". I was shocked since I have not used my

credit

Use synonyms

card

Use synonyms

for

past

Correct article usage

the past

show examples

three days .

Then

Linking Words

, I suddenly checked my

transciation

Correct your spelling

transaction

history, where it was showing about the purchase of $500 for car insurance. I strongly

assert

Verb problem

urge

show examples

you to block my

credit

Use synonyms

card

Use synonyms

without any

further

Linking Words

delay. Plus, My

Credit

Use synonyms

card

Use synonyms

number is 5867 5867 3945 .

Moreover

Linking Words

, I would like to investigate more about the

, and

Check wording

issue, and

show examples

to be in touch with

car

Correct article usage

the car

show examples

insurance company in order to get

the

Correct article usage

apply

show examples

clarity

why

Change preposition

on why

show examples

the money is

been

Verb problem

apply

show examples

detected. I am looking forward to hearing from you in

this

Linking Words

matter as soon as possible.

Furthermore

Linking Words

, any open line of communication in

this

Linking Words

matter would be highly appreciated. Yours faithfully, Jack

leom7274

Jan 31, 2026

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structure

Use the exact form of the letter. Start with 'Dear Sir or Madam,' and finish with 'Yours faithfully,'.

content

Don’t show the full card number. If you must give a number, show only the last 4 digits.

structure

State one aim per paragraph. For example, first say who you are, then the fraud, then what you want the bank to do.

language

Keep short and clear. Use simple words. Check spelling and grammar.

content

The letter has a clear aim to stop fraud and to have action taken.

structure

The closing is formal and polite.

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5
Linking words
meeting the goal of 7 or more
2
Word repetition
meeting the goal of 3 or fewer
13
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

195 words

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Topic Vocabulary:

credit card statement
expensive purchases
unauthorized transactions
account security
investigation
fraudulent activity
temporary freeze
dispute resolution
bank manager
account details
financial impact
transaction validity
identity theft
customer service
request confirmation

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