IELTS Writing Correction Service
Writing Samples
Band 5.5

You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam, My name is Taras Bezpoiasko, and I am a client of Tesco Bank. I am writing in regards to an urgent matter of potential fraudulent activity with my
credit
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card
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. The number on the
credit
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card
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 is 4242 4242 4242 4242. On
8th
Correct article usage
the 8th
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 of April, which is today, at approximately 3:20
pm
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pm,
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 I
have
Wrong verb form
apply
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received a notification with a list of expenses from your bank
which
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, which
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 I did not
expected
Wrong verb form
expect
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. I can firmly assure you that I did not buy
items
Correct article usage
the items
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 specified in the statement.
Furthermore
Linking Words
, I am certain
,
Punctuation problem
apply
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 that the shops, where the purchases were made, are not present in my Bristol city, where I live currently. In support of my statement, I can provide you with any
evidance neccessary
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evidence necessary
,
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apply
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 that I was in the city for the duration of the entire day. I would kindly ask you to
revert
Verb problem
reverse
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 the transactions specified in the latest
credit
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card
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 statement for the 8th of April. Except that, to prevent future unauthorised
withdraws I would appreciate
Correct word order
withdrawals, I would appreciate it
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 if you could block the
credit
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card
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 as
soo
Correct your spelling
soon
 as possible.
Additionaly
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Additionally
, I would like to ask
to
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apply
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you to send me a replacement
card
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, if it is possible. Because I am going on vacation next week, I will need my
credit
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card
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 to rent
car
Correct article usage
a car
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. I hope for your understanding on that matter
and
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, and
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 I look forward to your prompt response. Yours faithfully, Taras Bezpoiasko

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task response
Task response: You answer all parts of the task, but some lines are not fully clear. Say the problem in a more direct way and give one or two clear details about the false buys.
task response
Task response: The tone is polite and right for a bank, but a few lines sound a bit strange. Use simple and direct lines like 'I did not make these purchases' and 'Please cancel my card'.
coherence and cohesion
Coherence and cohesion: The letter has a clear start, middle, and end. To make it better, link ideas with easy words like 'also', 'because', and 'therefore'.
coherence and cohesion
Coherence and cohesion: Most paragraphs have one main idea, but some long lines are hard to follow. Keep each sentence short and clear.
task response
Task response: You introduce yourself, explain the problem, and ask the bank what to do. This fully covers the task.
task response
Task response: Your tone is polite and formal, which is good for this kind of letter.
coherence and cohesion
Coherence and cohesion: Your letter is in good paragraph order: who you are, what happened, and what you want.
coherence and cohesion
Coherence and cohesion: You use a proper opening and closing, and this helps the letter feel complete.
Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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Topic Vocabulary:
  • credit card statement
  • expensive purchases
  • unauthorized transactions
  • account security
  • investigation
  • fraudulent activity
  • temporary freeze
  • dispute resolution
  • bank manager
  • account details
  • financial impact
  • transaction validity
  • identity theft
  • customer service
  • request confirmation
What to do next:
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