IELTS Writing Correction Service
Writing Samples
Band 6

The hotel where you and your family spent the weekend did not offer the service they had promised. Write a letter to the manager. In your letter: • Introduce yourself. • Explain the problem. • State what action you would like from the hotel. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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Dear Sir or Madam, I am writing
this
Linking Words
 letter to express my dissatisfaction with the services provided during my stay with my family over the
last
Linking Words
 weekend.
Firstly
Linking Words
, it was promised over the call to facilitate an early check-in for my family
but
Punctuation problem
, but
show examples
 when we arrived on Friday evening, the staff asked us to wait in the reception area as rooms were not ready for us to check in yet. The staff kept us waiting for one hour.
Moreover
Linking Words
, we booked your hotel for relaxing on the weekend, but the air conditioner was not working properly
and
Punctuation problem
, and
show examples
 we were unable to sleep throughout
night
Correct article usage
the night
show examples
, which was extremely
inconvenience
Replace the word
inconvenient
 for all of us. Considering the poor quality of the services, I would appreciate a refund of at least 50% of the hotel booking charges.
Also
Linking Words
, I would suggest improving the quality of your services
as
Punctuation problem
, as
show examples
 that’s what really matters in
this
Linking Words
 business of hospitality. Thank you for your time and consideration. I look forward to hearing from you at the earliest. Yours faithfully, Daljeet Singh

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task response
You answer all three parts: who you are, what went wrong, and what you want. To get a higher score, give one or two more clear facts, such as the room number, the time you arrived, or what the hotel said on the phone.
task response
Your tone is polite and right for a letter to a hotel manager. Use simpler, more natural words: say “I could not sleep all night” instead of “throughout night,” and “this was very hard for us” instead of “extremely inconvenience.”
coherence and cohesion
Your letter has a clear order: reason for writing, problems, then what you want. This is easy to follow.
coherence and cohesion
Keep each paragraph on one main point. For example, put the late check-in in one short paragraph and the air conditioner problem in the next. This will make your letter even clearer.
task response
You clearly say that you stayed with your family last weekend and ask for a 50% refund.
coherence and cohesion
You use helpful link words such as “Firstly,” “Moreover,” and “Considering,” and you use a polite opening and closing.
Contractions

Formal and informal language refers to using different forms of language in different settings.

In informal writing, you can use contractions such as I’ll and Сan’t.

In formal writing, you should write I will and Can not.

Do not use exclamation mark in formal writing, but you can use it in informal writing.

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Topic Vocabulary:
  • Disheartening
  • Unavailability
  • Inadequate
  • Compensation
  • Rectify
  • Subpar
  • Discrepancy
  • Hospitality
  • Conveying dissatisfaction
  • Anticipated services
  • Constructive feedback
  • Amicably resolve
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