You recently bought a piece of equipment for your kitchen, but it did not work. You phoned the shop, but no action was taken. Write a letter to the manager of the shop. In your letter: • Explain how you feel about their lack of response • Say what you think of their employees • Give your opinion on their quality of service Write at least 150 words. You do NOT need to write any address. Begin your letter as follows: Dear Sir or Madam,

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Dear Sir or Madam, I am writing to you to express my displeasure with regards to the service provided by the store. I purchased a food processor
last
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week, and as I was very excited to try it I went home unboxed the item and plugged it in.
Unfortunately
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,Unfortunately
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it did not work so I read the manual and it said to call the store for
such
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problems. Even though I have made multiple phone calls throughout the week,
no-one
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no one
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has reverted back and
that is
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very disheartening considering the reputation of your store. Let me explain, when I made my
first
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call to
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the complaint
a complaint
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complaint
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complain
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, your subordinate did not take down the information as she seemed distracted by some other
Correct your spelling
customer
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costumer
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customer
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.
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Furthermore
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,Furthermore
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when I called again I was put on hold for over ten minutes before being disconnected with any intimidation.
Therefore
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I think your works are either
under qualified
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under-qualified
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for the job and simply not interested in doing work.
Consequently
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as a
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customer
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costumer
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customer
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, from my point of
view
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,view
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such
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low standards of service is appalling and you would lose a lot of valuable buyers unless there is an improvement. Your's Sincerely Ekta
Submitted by ektarohra30 on

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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