Your recently visited a store and didn't like the customer service there. Write a complaint letter to the store manager and say -What was the issue there? -Why wasn't the staff helpful? -Suggest what can be done about it

To Whom It May Concern, My name is Sampurna, I am writing
this
letter to inform you that I had a bad experience when I bought my daily things in your shop one week ago. I was disappointed there because of your rude clerk named
Jono
. I am a new buyer in your place. I was asking for a new brand of instant
noodle
Fix the agreement mistake
noodles
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called Indomie to him. I realize that you have
this
brand because your shop was famous and one of the big kiosks in our city, Bandung. But, I was angry with your staff because they even did not reply to my question and ignored me as a customer. So I just search for it by myself and the worst thing ever was when
i
Change the capitalization
I
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could not find my lovely instant noodle. and after it, I went to my house with a bad impression. In conclusion, I think you have to consider replacing
Jono
with another person who has a better attitude, or you should give
a
Remove the article
apply
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proper training for him before you extend
Jono
's contract.
Last
but not least if
Jono
does not have a good report you can fire him. Best Regards Sampurna
Submitted by twiggseducationbdg on

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

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