Question: Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the Customer Service department. In your letter: Describe the item you bought Outline what the problem is Explain why you want a refund Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
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Word Count
IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.
A very long letter will not give you a higher band score.
Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.