Question: Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the Customer Service department. In your letter: Describe the item you bought Outline what the problem is Explain why you want a refund Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

#company #refund #customer #service #department #item #outline #addresses #sir #madam

Dear sir, Hope you are having a very pleasant day. Actually, I ordered a coffee machine from your online store 2 days ago with a milk heater, the model number is 287463, unfortunately, it's not working,and that was so disappointed issue for me because it was a gift to my best friend at her birthday party,honestly, sadly, we have tried many times with it to make sure if it is working or not but there are no results, for more explanation, the problem is the coffee not coming out of it, it's just making a very load noisy voice. Obviously, I am really ashamed of

this

bad choice as a gift and I am hardly upset with you.

Therefore

, Kindly I need to return the machine because it is not working properly and get my money refunded as soon as possible. Impatiently, looking forward to your response as soon as you can. Best regards,

Submitted by eng.3zab on Thu Jul 27 2023

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2Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
0Grammar mistakes
 

7 paragraphs

154 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 4.0

Complete response

Suitable writing tone

Appropriate word count

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Topic Vocabulary:

refund
defective
malfunction
compensation
disappointed
unsatisfactory
order number
purchase date
troubleshooting
receipt
customer service
promptly
resolution
process
policy
replacement
repair

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