You are a member of organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory, and you were very disappointed with the quality of the food and the behaviour of the staff· Write a letter to the manager of the restaurant. Explain what was wrong with the meal and the service, and suggest what he/she should do to ensure that you and your group return to the restaurant. You should write at least 150 words. You do NOT need to write your own address. Begin your letter as follows: Dear Sir /Madam,

Dear Sir /Madam, The reason I am writing to you is to express my concerns about recent issues in the restaurant. First of all, my friends and I often visit your restaurant, where all the time everything is perfect. But recently, we faced a terribly cooked dinner and the attitude of the waiter. Talking about the meals, they were cooked so badly that the potato and the meat were not baked enough, and, as you know, it is prohibited to eat raw pork.

In addition

, we saw someone's hair in the dish.

Therefore

, right after that, we called the waiter.

However

, a young man named Denis, who is 20 years younger than us, refused to exchange the meal with another one and persisted with rudeness on full payment for spoiled food. My friends tried to talk to him kindly to get a proper solution, but it all was in vain.

To sum up

, I would like you to return all the money and offer a free course dinner for all my colleagues as apologies for

this

poor incident. Thank you in advance. Look forward to your prompt reply Yours Faithfully Kseniia Malokhatko