IELTS Writing Correction Service
Writing Samples
Band 6

You should spend about 20 minutes on this task. You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply. Write a letter to the manager. In your letter •explain the situation •complain about the bad service •ask for immediate delivery of your order or your money back You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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Dear Sir/Madam I am writing to follow up
an
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on an
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 email sent on 20th Sep 2024 under the subject of missing order # 216521 placed on 10th Sep 2024. I placed an internet order via your website to purchase a phone case a few weeks ago for $300.00. As per the sales agreement, the package is to be received within 2 working days but
not
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has not
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 been delivered to my address yet. Since the process
getting
Verb problem
was
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 delayed, I sent an email to your customer service department to get an update about it. Unfortunately, I have not received any response yet. In fact, I am totally disappointed about the poor customer service rendered to me and would like to bring
this
Linking Words
 to your product distribution manager's attention
hence
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 a response has not been sent yet from the relevant department for my email. I would like to request a refund of full payment or
a
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an
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 immediate delivery of the product because I will not be available at home during next week
due to
Linking Words
 reporting for a special meeting in another province. I look forward to
hear
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hearing
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 from you. Yours faithfully Aravinda

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task achievement
You did a great job explaining the situation clearly. For an even higher score, make sure to provide specific dates and order numbers, which help in adding credibility to your complaint.
coherence cohesion
In terms of coherence and cohesion, try to use a variety of sentence structures to maintain the reader's interest. Additionally, ensure that each paragraph addresses a single idea to improve readability.
task achievement
The tone of your letter is appropriate and suits the purpose of the task well. This shows a good command over formal writing, which is excellent for your score.
coherence cohesion
The greeting and closing are correctly formatted and professional, providing a smooth start and finish to your letter.
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