IELTS Writing Correction Service
Writing Samples
Band 5

You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter •Describe the item you bought and why you need it •explain why you are not happy with it •say what you would like the manager to do Begin your letter as follows: Dear Sir or Madam,

Dear Sir/ Madam, I am writing
this
Linking Words
 letter to express my dissatisfaction with the product that I purchased from your store
fortnight
Check wording
two weeks
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 ago.
To begin
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, I was looking to buy new
shoes
Use synonyms
 as I was preparing for a marathon
which
Punctuation problem
, which
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 is going to be held
the
Correct article usage
apply
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next week. A month ago, I placed
a
Correct article usage
an
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 order for two pairs of NIKE
shoes
Use synonyms
 online and
choose
Wrong verb form
chose
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 to pick up at the store. On the day of pick up, when I visited the
store
Punctuation problem
store,
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 I was in
hurry
Correct article usage
a hurry
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,
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;
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Linking Words
therefore
Punctuation problem
therefore,
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 I just grabbed my package and left
to
Change preposition
for
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my home without checking it. Yesterday
when
Punctuation problem
, when
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 I opened the box, I
really
Verb problem
was really
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 surprised as there
was
Correct subject-verb agreement
were
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 different
shoes
Use synonyms
 than I was expecting. Not only are they different
size
Fix the agreement mistake
sizes
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, but they did not have
Correct article usage
a similiar
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similiar
Correct your spelling
similar
 design that I selected
while
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 ordering. I have been your regular customer for the
last
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 two years.
Although
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 most of the
times
Fix the agreement mistake
time
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 I received great service,
this
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 time it was really
embarrasing
Correct your spelling
embarrassing
 for me. I would appreciate it
,
Punctuation problem
apply
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 if you could exchange these
shoes
Use synonyms
 at your earliest convenience. I am going to
take
Verb problem
apply
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participate in the marathon
on
Change preposition
apply
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the
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apply
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next Friday, I would request you to deliver these pairs before that day. I hope you will understand my situation and consider
this
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 matter
as
Use the right word
an
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 urgency. Yours sincerely Amarpreet Singh.

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Content
Be clear on the problem. Say which item and size you bought and which you got wrong. Use past tense and simple facts.
Organization
Use one clear idea in each paragraph. Put the reason you want the exchange in one part and the request in another.
Language
Fix grammar and form. Use full sentences. Use 'Dear Sir or Madam' and 'Yours sincerely' with your name.
Tone
Keep a polite tone. Say what you want from the manager: exchange or refund, and when you want it done.
Linking
Link ideas with simple words like 'also', 'therefore', 'however' to show flow.
Content
The letter shows you want to fix the problem and you ask for a quick fix.
Tone
You try to be polite and tell the reader you are a regular customer.
Content
The letter mentions why you needed the item (for a marathon).
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