The hotel were you and your family spent the weekend did not offer the service they had promised. Write a letter to the manager. In your letter: • Introduce yourself. • Explain the problem. • State what action you would like from the hotel. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

✍️ Want to check your own essay?Get started →
Dear sir
hotel
Use synonyms
manger i was one of your
hotel
Use synonyms
coistwomers
Correct your spelling
customers
.
Linking Words
last
Capitalize the word
Last
show examples
weekend
Punctuation problem
, me
show examples
me and my family stade
Correct word order
my family and I stayed
show examples
in your
hotel
Use synonyms
and
Punctuation problem
, and
show examples
we
didnt
Correct your spelling
didn't
have the service you promised us.
you tould
Correct your spelling
You told
us that
ower
Correct your spelling
our
hotel
Use synonyms
will
Wrong verb form
would
show examples
have a pole and we
didnt faend
Correct your spelling
didn't find
it in
yout
Correct your spelling
your
hotel
Use synonyms
.
First
Punctuation problem
First,
show examples
when we first arived we
expited
Correct your spelling
expected
to find a
cleen
Correct your spelling
clean
room at lest but we
didnt
Correct your spelling
didn't
. We
sea
Use the right word
saw
show examples
a
died
Correct word choice
dead
show examples
animal in my bed.
In
Linking Words
addition
Add a comma
addition,
show examples
the toilet was out of order.
we
Capitalize the word
We
show examples
were very sad about your
hotel
Use synonyms
serviceservice
Correct your spelling
service
. We
whant ower mony
Correct your spelling
want our money
back
and
Punctuation problem
, and
show examples
in
Linking Words
addition
Punctuation problem
addition,
show examples
i whant
Correct your spelling
I want
to
now
Use the right word
know
show examples
who was the persin responsibil of cleening ower room and get him
fauard
Correct your spelling
forwarded
.
Linking Words
Also
Add a comma
Also,
show examples
we want a
refind
Correct your spelling
refund
of
awer
Correct article usage
the awer
show examples
time that was
weisted
Correct your spelling
wasted
. In samery I would need my
mony
Correct your spelling
money
from you
becase
Correct your spelling
because
of
awer
Correct your spelling
the
wasted time in
yout
Correct your spelling
your
hotel
Use synonyms
.
In addition
Linking Words
i would like to give your
hotel
Use synonyms
a anwther
Correct your spelling
another
chance.

Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

task response
Task response: You answer all parts, but add a clear end with one main request.
task response
Task response: Use a more polite tone, for example 'I would like' and 'Could you please'.
coherence and cohesion
Coherence and cohesion: Your ideas are in a good order: problem first, then what you want.
coherence and cohesion
Coherence and cohesion: Use easy link words like 'First', 'Also', and 'Finally' in each part.
coherence and cohesion
Coherence and cohesion: Keep one main idea in each paragraph to make it easy to read.
task response
Task response: You say who you are, what the problem was, and what action you want.
coherence and cohesion
Coherence and cohesion: The letter has clear parts and the reader can follow your main ideas.
The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

Topic Vocabulary:
  • Disheartening
  • Unavailability
  • Inadequate
  • Compensation
  • Rectify
  • Subpar
  • Discrepancy
  • Hospitality
  • Conveying dissatisfaction
  • Anticipated services
  • Constructive feedback
  • Amicably resolve
What to do next:
Look at other essays: