IELTS Writing Correction Service
Writing Samples
Band 5

You recently used a company to help you move your furniture and possessions to your new apartment. The removal company has now asked for your feedback about the service they provided. Write a letter to the removal company. In your letter • explain what went well on the day you moved house • praise an employee who was particularly helpful • mention an aspect of the service that you were not happy with You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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Dear Sir or Madam, I am writing to provide my feedback on a
service
Use synonyms
 which I received from your removal company
last
Linking Words
 week.
Last
Linking Words
friday
Capitalize the proper name
Friday
show examples
, I registered a
service
Use synonyms
 to help me move all my furniture to a new apartment. There were three employees who came to help me on that day. Your
companys'
Correct your spelling
company's
staff
Use synonyms
 not only
does wrap
Wrong verb form
wraps
show examples
 furniture in an organised way but
also
Linking Words
 were
they patience
Replace the word
patient
 with me. They helped me
fulfilled
Wrong verb form
fulfil
show examples
 all requests which I
have
Wrong verb form
had
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 asked
including
Punctuation problem
, including
show examples
 lifting heavy items and unwrapping
it
Fix the agreement mistake
them
show examples
 in my new apartment.
Thus
Linking Words
, it was the most satisfying
service
Use synonyms
 your
staff
Use synonyms
 provided on that day. I particularly wanted to praise one of the employees,
his
Correct pronoun usage
whose
show examples
 name is Travis. I had a back pain
so
Punctuation problem
, so
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 he made sure to clean the house
which
Punctuation problem
, which
show examples
even was not
Correct word order
was not even
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 included in that
service
Use synonyms
.
However
Linking Words
, the only aspect of the
service
Use synonyms
 which I am not quite happy with is punctuality. I have requested
staff
Use synonyms
 to arrive
on
Change preposition
at
show examples
 9 AM
on
Change preposition
apply
show examples
last
Linking Words
friday
Capitalize the proper name
Friday
show examples
, as I committed to my landlord to leave his place by 11 AM. Since the
staff
Use synonyms
 came late, it got delayed and had to ask
landlord
Correct article usage
the landlord
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 for an extra hour. All in all, it was a great
service
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. I would suggest
it if
Correct word choice
that
show examples
 you
can
Verb problem
apply
show examples
ask your team to show up on time. I would
definetly
Correct your spelling
definitely
 recommend your
companys'
Correct your spelling
company's
service
Use synonyms
 to my friends and relatives. Yours sincerely,Taylor

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task response
Cover all three points, as you did. Make the bad point clearer: say the team came late and this made a problem with your landlord. Use simple, correct forms such as “Last Friday, I booked your service.”
coherence cohesion
Use shorter paragraphs: one for the good service, one for Travis, and one for the late arrival. Add a space after each full stop. End with a clear closing, for example: “Yours faithfully,\nTaylor.”
task response
You talk about what went well, praise Travis, and say what you did not like. This fully answers the task.
coherence cohesion
Your letter has a clear start, main ideas, and an ending. Words such as “However” and “All in all” help the reader follow your ideas.
Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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