IELTS Writing Correction Service
Writing Samples
Band 5.5

You recently used a company to help you move your furniture and possessions to your new apartment. The removal company has now asked for your feedback about the service they provided. Write a letter to the removal company. In your letter • explain what went well on the day you moved house • praise an employee who was particularly helpful • mention an aspect of the service that you were not happy with Dear Sir or Madam,

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Dear Sir or Madam, I am writing with regards to your service, which I solicited and made use of on August 10th. All things considered, I would say that I am highly satisfied with the work your company has done. First of all, the punctuality of the employees was remarkable. Once they arrived
in
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at
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 the location, the job proceeded smoothly. By midday, all of the furniture was correctly tied up and ready to be relocated. I especially
appriciated
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appreciated
 the help offered by Ted Stone
who
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, who
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 single-handedly secured all of the sharp objects before carrying them to the truck. Unfortunately, there has been one aspect of the service which I was absolutely unsatisfied with: the price. As far as I am
concearned
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concerned
, if the customer is asked to cover the gas
expences
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expenses
, the amount of money that you
canrge
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can charge
 should be considerably lower. In summary, even though I strongly suggest a 20% reduction of the final cost, I absolutely recommend your service. If it is needed again
it
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in
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 the near future, I will come to you at once. Yours faithfully,

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task response
You cover all three parts: what went well, help from Ted Stone, and the cost problem. Add one clear fact about the price, such as the final cost or the gas fee, to make the complaint stronger.
task response
Keep the tone polite and clear. Instead of saying you were “absolutely unsatisfied”, say “I was not happy with the final price.”
coherence and cohesion
Your letter has a clear start, middle, and end. Use simple links such as “However”, “Also”, and “For this reason” to show the change from praise to the problem.
coherence and cohesion
Keep each paragraph on one main point. The last paragraph can be shorter and should clearly ask the company to look at the price.
coherence and cohesion
Check spelling and word forms, as errors can make the letter less clear: “appreciated”, “concerned”, “expenses”, “charge”, and “in the near future”.
task response
You give a clear and full answer to the letter task. The good points and the one problem are easy to find.
task response
You praise one worker by name and explain what he did, which makes your letter feel real and helpful.
coherence and cohesion
The letter is well set out in clear paragraphs, and “First of all”, “Unfortunately”, and “In summary” help the reader follow your ideas.
coherence and cohesion
The greeting and closing are right for a formal letter.
Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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