Your neighbours have recently written to you to complain about the noise from your house/ flat. Write a letter to your neighbours. In your letter explain the reasons for the noise apologise describe what action you w

You ordered an item from an online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return

Work is being done on the street where you live. The noise is disturbing you. Write a letter of complaint to your local council. In your letter: Introduce yourself Explain what the problem is Suggest solutions to

There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your

you recently hired a contractor for paining work. The work is over but there are some complaints regarding the work. Mention in your letter : write what work was inappropriate Describe the complaints say what the contra

Your internet connection has recently been slow and unreliable. Write a letter to your internet service provider to complain. In the letter: -Describe the problem and why you are unhappy -Arrange for an engineer t

There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reeption area could be improved. Write a letter to your manager. In your

You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint. Write a letter to the taxi

There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. In your letter, describe the comp

There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your

Your recently visited a store and didn't like the customer service there. Write a complaint letter to the store manager and say -What was the issue there? -Why wasn't the staff helpful? -Suggest what can be done about it

You ordered an item from an online shopping store and it has arrived damaged. Write a letter to the retailer to complain. In your letter: • Explain why you are unhappy • Request a refund • Make arrangements to return

you recently hired a contractor for paining work. The work is over but there are some complaints regarding the work. Mention in your letter : write what work was inappropriate Describe the complaints say what the contra

You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organiser of a company meeting. Write a letter to the organiser of the meeting and include • Details about the meeting

Your neighbour has written to you to complain about the noise from your flat. Write a letter to your neighbour. In your letter • explain the reason for the noise • offer your neighbour an apology • tell them what ac

Your neighbours have recently written to you to complain about the noise from your house/ flat. Write a letter to your neighbours. In your letter explain the reasons for the noise apologise describe what action y

1. You are attending a course at an evening school. Write a letter to the director of the school with a complaint about the course. In your letter, you should: – Describe the course you are taking. – Explain what you d

You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In the letter: explain why you were at the restaur

Your neighbours have recently written to you to complain about the noise from you house / flat. Wirte a letter to your neighbours. In your letter explain the reasons for the noise apologise describe what action you will

You’ve just returned from a disastrous holiday! It was not as described by the agent and you experienced serious problems. Write a letter of complaint to the agent. In your letter - remind the agent about the