You are the manager of a restaurant that has received a letter of complaint about poor service from a member of your staff. Write a letter of apology to the person who has complained. In your letter, –

It is a natural process for animal species to become extinct (e.g. Dinosaurs, dodos, etc.) There is no reason why people should try to prevent this from happening. Do you agree or disagree?

Some people think high school graduates should travel or work for a period of time instead of going directly to study at university.Discuss the advantages and disadvantages of both approaches.Give reasons for your answer

Nowadays, distance - learning programs have gained in popularity , but some people argue that online courses can never be taken as good as those taken at collage or university in person. To what extant do yoy agree or di

The table below gives information about the daily cost of water per person in five different countries. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. Writ

Some school leavers travel or work for a period of time instead of going directly to university. Do the advantages of this for their study outweigh the disadvantages?

Reading books keeps a person’s mind active, whereas watching films and television is passive and does not require a person to use their imagination. To what extent do you agree or disagree with this statement?

A person's worth nowadays seems to judged according to social status and material possessions. Old-fashioned value, such as honour, kindness, and trust no longer seem important. To what extent do you agree or disagree?

Nowadays environmental problems are too big to be managed by individual persons or individual countries. In other words, it is an international problem. To what extent do you agree or disagree?

Many criminals commit more crimes as soon as they are released from prison. What do think are the causes of this? What solutions can you suggest?

By punishing murderers with the death penalty, society is also guilt of committing murder. Therefore, life in prison is a better punishment for murderers. To what extent do you agree or disagree with this statement? (

The grapg below gives information on the number of participants for different activities at one social centre in Melbourne, Australia for the period 2000 to 2020. Summarise the information by selecting and reporting t

The graph below gives information on the numbers of participants for different activities at the social center in Melbourne, Australia for the period 2000 to 2020

The graph below shows average carbon dioxide (CO2) emissions per person in the United Kingdom, Sweden, Italy and Portugal between 1967 and 2007. Summarise the information by selecting and reporting the main features,

Some people think that good health is very important to every person, so medical service should not be run by profit-making companies. Do the advantages of private healthcare outweigh the disadvantages.

The maps present changes that took place in grange park over a 124 years period between 1920 and 2024.

People nowadays sleep less than they used to be in the past. What do you think is the reason behind this? What are the effect on individuals and people around them?

Children today play very violent games. This must be the reason for the increase in violence and crime in most major cities of the world. What are your opinions on this?

Some people think that the internet makes a person more sociable, while others think it makes a person less sociable. Discuss both views and give your opinion.

The graph below shows the amounts of waste produced by three companies over a period of 15 years. Summarize the information by selecting and reporting the main features, and make comparisons where relevant. Writ