You recently bought a product online that arrived damaged. Write a letter to the company you bought it from. - Explain what you bought and when you received it. - Describe the damage. - Say what action you want the c

You work for a small company. You need to arrange for some time off work. Write a letter to your employer. In your letter: explain why you want to take time off work give details of how long you will be away sugge

You and your family are planning to spend a weekend at a seaside hotel. Write a letter to the hotel, making the arrangements. In your letter tell them when you will be arriving and leaving explain what type of rooms y

Work is being done on the street where you live . The noise is disturbing you. Write a letter of complaint to your local council. In your letter. -Introduce yourself -Explain what the problem -Suggest solutions to t

Write a letter to the club secretary. In your letter ● state what type of membership you have and how you have paid for this ● give details of how you have benefited from the club ● explain why you want to leave

You are taking a course at a local college. The deadline for your project was last week but you haven’t finished it. Write a letter to your lecturer. In your letter • introduce yourself • explain why you haven’t handed i

The diagram below shows the floor plan of a public library 20 years ago and how it looks now.

Write a letter to the train company’s head office. In your letter,  give the details of your journey, including the date, time and where you sat  explain the problems that happened and express your dissatisfaction 

You saw an advertisement for a tennis course in England but you have some problems and can’t stay for the whole course. Write a letter to the course director. In your letter, explain your interest in the course descri

You are due to move into a rented apartment next month but you will not be able to because you have some problems. Write a letter to the landlord. In your letter: explain your situation describe your problems tell him/

You are leaving your job and would like to recommend your friend apply for your position. 
Write a letter to your friend. In your letter: * ·  describe the job * ·  explain the reason you are leaving *

You recently took a part-time job working for a local company. After a few weeks, you realised there were some problems with the job. Write a letter to the manager of the company. In your letter explain why you took t

You ordered an item from an online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damag

You recently ordered something online. When the delivery came it was not complete. Write a letter to the company. In your letter: - Explain what you ordered and what was missing from your delivery - Explain the importa

The diagram below shows the floor plan of a public library 20 years ago and how it looks now.

Nowadays a lot of buildings, such as schools and offices, are now being built with an open plan design. Why is that? Do you see this as a positive or negative development?

Some people think that the government should strictly control the supply of fresh water, while others say we can use as much water as we want. Consider both these viewpoints and provide your own perspective. Explain your

You have recently started work in a new company. Write a letter to an English-speaking friend. In your letter, - Explain why you changed jobs. - Describe your new job. - Tell him / her your other news.

You stayed with your friend and by mistake carried home one of his objects. Write a letter and explain: - How you enjoyed staying with your friend. - Explain the object which you brought with you by mistake and explain

You are due to move into a rented apartment next month but you will not be able to because you have some problems. Write a letter to the landlord. In your letter: – explain your situation – describe your problems – t