You are a member of organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory, and you were very disappointed with the quality of the food and the behaviour of the staff· Write a letter to the manager of the restaurant. Explain what was wrong with the meal and the service, and suggest what he/she should do to ensure that you and your group return to the restaurant. You should write at least 150 words. You do NOT need to write your own address. Begin your letter as follows: Dear Sir /Madam,

Dear Sir, I am Ozan, I am one of the your customers. I have been
coming
Add the preposition
coming to
show examples
your restaurant for almost ten years. At the same time, I and my coworkers come to your restaurant regularly.
Last
Wednesday we
came
Add the preposition
came to
show examples
your place as a team
for had
Change preposition
to have
show examples
a
Correct article usage
apply
show examples
dinner. We were spending great time until to eat our food.We eat our food,
however
, we were very
disapointed
Correct your spelling
disappointed
about your serving. Because
,
Remove the comma
apply
show examples
waiters were very rude and foods were very cold.
On the other hand
, our table was very small.
Althought
Correct your spelling
Although
, I have a reservation your staff did not prepare the table. In my opinion, you should ask
Change preposition
apply
show examples
with
Change preposition
apply
show examples
your staff about how can care of the customers.
Otherwise
, people will not prefer to come to your place. As far as I know, your restaurant
was
Wrong verb form
is
show examples
the most popular in our town. If you want to sustain your success you have to improve your quality.
In addition
, we filled out the customer form and we determined our
complain
Replace the word
complaint
show examples
.
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The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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Topic Vocabulary:
  • Disappointing
  • Unsatisfactory
  • Dissatisfied
  • Quality
  • Presentation
  • Hygiene
  • Attentive
  • Rude
  • Improve
  • Training
  • Compensation
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