You ordered a new cheque book from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much lon

You are the manager of a restaurant that has received a letter of complaint about poor service from a member of your staff. write a letter of apology to the person who complained. In your letter, say how sorry you are

You visit a cafe every day. Write a letter to the manager of the cafe. In your letter - Say what you like about the cafe - Suggest an improvement to the cafe - Explain the benefits of your suggestion.

You have been experiencing problem with the local transport. Write a letter to the manager of the public transportation service and say: -How have you used the local public transport? -What problems have you experi

You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel. Write a letter to the manager of the hotel. In your letter. • Say where you think you left t

Recently you have travelled by plane and during the journey you had an issue with one of airline employee. Write a letter to the company manager and say Give details of your flight Discuss the issue you have encountered

Recently you have travelled by plane and during the journey you had an issue with one of airline employee. Write a letter to the company manager and say Give details of your flight Discuss the issue you have encountered

You recently travelled with a certain airline. Write a letter to the manager about your experience. Please say – Where and when did you travel? – What did you like or dislike? – What can you suggest for improvement?

You recently travelled with a certain airline. Write a letter to the manager about your experience. Please say – Where and when did you travel? – What did you like or dislike? – What can you suggest for improvement?

You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel. Write a letter to the manager of the hotel. In your letter, . say where you think you lef

You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel. Write a letter to the manager of the hotel. In your letter, . say where you think you lef

You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel. Write a letter to the manager of the hotel. In your letter, . say where you think you lef

• You have an appointment with your manager the next day. Write him/her a letter about what you’re going to discuss at the meeting. In your meeting, you should tell: • What did you do for the company during the years yo

You recently sent some documents by post, but they did not arrive. Write a letter to the post manager. In your letter Give details of the situation Describe the documents Say what action you want the post office to

You recently visited a store and did not like the customer service there. Write a letter to the store manager and say: 1) What was the issue there? 2) Why wasn't the staff helpful? 3)Suggest what can be done abo

Directors and managers of organisations are often older people. Some people say that it is better for younger people to be leaders. To what extent do you agree or disagree?

1. You are leaving your current job for some reasons and you would like to recommend one of your friends to your manager. Write a letter to your manager. In your letter - say why you resign - what are the duties of you

You have a meeting with your manager the next day. Write a letter telling him/her. what you are going to discuss in the meeting. In your letter, you should tell what you have done for the company in the year you worked

You have seen an advertisement for part-time work in a hotel for three months over the summer. Write a letter to the manager. In your letter: say what experience you have ask what the work involves enquire about condit

You were hurt in a small accident in a store last week. Write a letter to the store manager. In your letter: introduce yourself describe what happened say what action you would like the manager to take