You are a student living in university accommodation. The heating has not worked for some time. Write a letter to the management. In your letter Explain why you complain; Describe the problems Tell what you want the

You have recently been in a sports centre and noticed some issues in the changing rooms. Write a letter of complaint to the manager of the centre and say – What was the problem? – Explain why it is bothering you. – Su

You have recently been in a sports centre and noticed some issues in the changing rooms. Write a letter of complaint to the manager of the centre and say – What was the problem? – Explain why it is bothering yo

Your neighbours have recently written to you to complain about the noise from you house / flat. Wirte a letter to your neighbours. In your letter explain the reasons for the noise apologise describe what action you w

TASK 1 You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. In the letter, you should: • Where y

You are the manager of a restaurant that has received a letter of complaint about poor service from a member of your staff. write a letter of apology to the person who complained. In your letter, say how sorry you

You are the manager of a restaurant that has received a letter of complaint about poor service from a member of your staff. Write a letter of apology to the person who has complained. In your letter: -S

You have recently bought an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the maneger of the

You ordered an item from an online store and it has arrived damaged Write a letter to the retailer to complain. In the letter: - Explain why you are unhappy - Request a refund - Make arrangements to return th

You are the manager of a restaurant that has received a letter of complaint about poor service from a member of your staff. Write a letter of apology to the person who has complained. In your letter: -Say how sorry

Your neighbor has recently written to you to complain about the noise from your house. Write a letter to your neighbor. In your letter: - Explain the reasons for the noise, - Apologise - Describe what action you will

You recently bought an expensive electronic product from a store, and found that the product does not work properly. Write a letter to the store manager. In your letter, Complain about the problem Propose action fo

You and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which

There have been several complaints about the receiption area where visitors to your company arrive. Your manager has asked you to suggest how the receiption area could be improved. Write a letter to your manager. In y

There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success. Write a letter to the manager of the sports centre. In your letter: •describe w

You ordered an item from an online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter: - Explain why you are unhappy - Request a refund - Make arrangements to return

You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint. Write a letter to the taxi

Write a letter to the retailer to complain. In the letter: - Explain why you are unhappy - Request a refund - Make arrangements to return the damaged item

You want to complain about the service you received in the hotel you stayed while attending a recent meeting. Write a letter to the person who organized the meeting. In your letter describe the meeting explain

Work is being done on the street where you live. The noise is disturbing you. Write a letter of complaint to your local council. In your letter: -Introduce yourself -explain what the problem is -suggest solution