1/ If you want to introduce yourself to a guest , what will you say? 2/ What will you say when greeting a guest? (in both formal and informal ways) 3/ What will you say when asking a guest to wait through phone calls? 4/ What do you say when you want to know about the number of guests? 5/ What do you say when checking if a guest has a reservation? 6/ If you want to give out the menu to a guest, what will you say? 7/ You want to invite a guest to enjoy more food/ drink, what do you say? 8/ What will you say to a guest if he/she has a long wait? 9/ When a guest thanks you, what should you say? 10/ What should you say when seeing off a guest? Waiter: Greet and welcome the guest Guest: Greet the waiter Waiter: Ask if the guest has a reservation Guest: Sayhe/she has no reservation Waiter: Ask the guest where he/she wants to take a seat Guest: Say he/she wants the non-smoking area Waiter: Say the table is available. Ask th...